Shipping policy
Thank you for shopping with The Vital Anointing. Each order is prepared with care and intention to ensure your products arrive safely and beautifully.
Processing Times
Orders are typically processed within 2–5 business days after payment is received.
Please note:
- Processing times do not include weekends or holidays.
- During launches, promotions, or high-volume periods, processing may take slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days (if applicable)
Delivery times are estimates and are not guaranteed.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
The Vital Anointing is not responsible for:
- Packages shipped to incorrect addresses provided by the customer
- Delays caused by address issues
- Returned packages due to insufficient or incorrect address information
If a package is returned to us, additional shipping fees may apply to resend the order.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, The Vital Anointing is not responsible for lost or stolen packages.
If your package is missing, please:
- Check with neighbors or household members
- Contact the shipping carrier directly
- Reach out to us if you need additional assistance
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery at [your email address] with:
- Your order number
- Photos of the damaged item and packaging
We will review your claim and work to resolve the issue promptly.
International Shipping
Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
The Vital Anointing is not responsible for delays caused by customs processing.
Contact
For shipping questions or concerns, please contact:
[Thevitalanointing@gmail.com]
The Vital Anointing